Anytime Fitness in Richland, Mississippi

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• Rob Brandt

  Posted Feb, 02 2020

  Only thing I lost in here was respect. and $420. That's all I lost. I'll never, ever step foot in here again. I joined this gym while on business and have since returned home to Memphis where I use my current gym membership with ATC(much better). After speaking to the owner Blaine in November about my account still being charged, he advised me contract expired in December and I needed to write a letter of cancellation. He said that December would be the last time I was charged, and that he would "go ahead and get the whole cancellation process started, all I had to do was send that letter, whenever I got a chance". Never was there a time-frame mentioned, urgency, or anything. He was very cool up until this point, and casually said, send in a letter, I'll get you all squared away. You won't have to deal with any more charges. A couple weeks later, I typed up the letter and mailed it. I, then received notice in December, from the fitness company, advising me that I still owed $42 and they would be drafting me in January. Again. I called Blaine and after going back and forth and quoting policy and my contract and 30-day notice over and over and over and over again, I asked him why he hadn't told me any of that when he was buddy-buddy on the phone. "I'm sorry, it's in your contract, nothing I can do." Of course there was Blaine, you could have cancelled the auto-draft, but you care more about money, than your image. And that's why this place gets one star. To some of us $42 is hard-earned and not taken for granted.

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